Published 20 Apr 2023
Free version: Available for teams of up to 10
Pricing: Premium plan $24/month (with free 30-day trial period)
Platforms supported: Available on mobile app (iOS and Android) or a web-based software
Why use SafetyCulture?
SafetyCulture is a digital platform for teams of all sizes and industries. It allows contractors and field technicians to designate, dispatch, and track work orders on the field. Convert your paper-based documents into detailed digital forms that your field technicians can fill out and sign off quickly using their mobile devices. Finish it off with a digital signature and forward a copy of the completed work order report to clients using this tool.
Why use Housecall Pro?
Housecall Pro optimizes the workload of home service professionals from scheduling and deployment to invoicing and payment collection. This way, they can save time processing admin tasks and focus on scaling their workforce to meet customer needs. This platform caters to electrical, plumbing, HVAC, housekeeping, and other home service businesses.
Free version: None
Pricing: Basic plan starts at $49 per month for 1 user, billed annually (with a 14-day free trial)
Platforms supported: Available as a web platform and as a mobile app
Why use Synchroteam?
Synchroteam is a cloud-based work order management software. It simplifies internal processes to deliver fast, quality work orders to clients. This online tool helps small and mid-sized service businesses optimize costs and mobilize their workforce using a range of capabilities, from job management to invoicing.
Pricing: Price starts at $26 per user per month, billed annually (with a 14-day free trial)
Why use ServiceTrade?
ServiceTrade is a platform commercial service contractors can use to streamline their operations. This tool automatically converts online quotes into job orders for a systematic workflow. Then, manage recurring work orders using a map-based scheduling tool and dispatch board. Once the job is complete, they can deliver an electronic invoice and a comprehensive work order report.
Pricing: Select Plan starts at $89 per technician per month, billed annually (up to 5 technicians)
Platforms supported: Available as a web-based platform and as a mobile app
Why use Kickserv?
Kickserv is a work order software that eliminates paper-based processes through an array of user-friendly tools. This platform lets you handle customers, schedules, leads, and technicians using your laptop or mobile device. It also enables technicians to send job updates, notes, and comments on their field of operations. Manage your workflows wherever, whenever using this tool.
Free version: Yes, up to 2 users
Pricing: Lite Plan starts at $47 per month for three users, billed annually (with a 14-day free trial)
Why use RazorSync?
RazorSync provides service businesses with tools to support their crews from the office to the field. You can schedule, dispatch, and track your field technicians using the software's job and field management dashboards. This tool also allows managers to connect with and handle customers through the dedicated customer portal. Manage your customers and field workers seamlessly with this tool.
Pricing: Solo Plan begins at $85 per month up to 2 users, billed annually (with a 14-day free trial)
Why use Corrigo?
Corrigo is an online facility maintenance work order software used for repair and maintenance processes. It utilizes artificial and business intelligence to help companies complete work orders with ease. For example, work orders get sent out automatically using information about location, trade, asset details, and more. After finishing a work order, service providers can deliver invoices electronically.
Pricing: Details unavailable
Why use WebDPW?
WebDPW is a work order management software for local governments, public works departments, and utilities. It manages field technicians, projects, assets, and work orders for a more streamlined process. With this tool, you can create work orders, generate electronic invoices, and keep track of personnel on the site.
Free version: Yes (according to Capterra)
Platforms supported: Available as web-based software and on Windows
Why use Verizon Connect?
Verizon Connect allows you to manage work orders in one space. With this tool, you can assign jobs easily using a drag-and-drop calendar tool and keep track of status updates on your mobile phone. Replace paper forms with digital reports as proof of delivery using this platform.
Pricing: Starts at $0.66/vehicle per day, billed annually
Platforms supported: Available on the web and mobile devices
Why use Repair-CRM?
Repair-CRM helps small field service companies automate menial tasks in day-to-day operations. This maintenance work order software allows them to deploy field technicians using live maps, track inventory using bar codes, and document their work orders with photo attachments. Field personnel can sign their orders off with a signature and alert their completed jobs with an automated email system.
Pricing: Starter Plan starts at $19 per month for 1 user
Platforms supported: Available as a web-based platform for admin controls and as a mobile app
A work order software is a field service management tool that assists contractors and field technicians in completing electrical, plumbing, HVAC, facility, and other maintenance jobs. It simplifies field service and maintenance workflows from receiving client requests to closing assignments. Contractors can use this platform to assign, track, and manage work orders effectively in real-time. Choose the best free and paid work order software for your business.
A work order software offers the following benefits for field operations:
Delivering work orders becomes easier when you have the right platform. A work order software allows you to quickly delegate and dispatch relevant personnel to specific job orders on the field. Moreover, it also enables field technicians to send work status updates in real-time and record the time they started and finished the task. With this capability, you can enjoy quicker turnaround times for your jobs.
The standard paper entries on the field typically take a lot of time to prepare and use. A work order software program offers an excellent alternative to this method.
This tool lets you create work order forms and reports with custom templates online. Digitizing these forms makes it easier and more efficient to record information about the tasks on the field, which, in turn, can help you save time and effort. This way, you have more time to fulfill essential responsibilities.
Paper-based systems often keep documents in boxes, which can get lost or destroyed if not handled properly. A work order software eliminates this problem by keeping your files in a single database. By automatically saving your files online, you won’t have to worry about losing them.
A work order software takes this one step further. It lets you filter and sort information by site, status, dates, and personnel assigned, so you can easily find the document you need.
A work order software offers capabilities beyond closing a work order and sending an invoice to the client. It allows you to keep track of the number of work orders completed in a certain period (weekly, monthly, quarterly, or annually) based on the company’s size and the number of field technicians.
This software also presents the percentage of completed work orders, so you can observe and evaluate how you performed for a specific time frame.
Lastly, a work order software lets you instantly connect with field technicians when technical issues arise regarding a work order. For example, you can relay new instructions from a client seamlessly. Using this application, they can send annotated photos to highlight what areas require correction.
Moreover, it allows you to integrate your digital calendars to prevent double-booking and adding more work to busy field technicians.
Contractors and field technicians understand how crucial timeliness and effective coordination are when handling work orders. Having the right tools at your disposal makes the job so much easier. Although the services differ from one industry to another, the purpose of a work order software remains the same: to simplify job processes from request submission to closure.
To help you achieve this goal, here are some of the features you need to consider when deciding on a work order software for your business:
Work order software programs like SafetyCulture feature various scheduling, dispatching, and reporting tools for efficiently delivering job orders. Using the right tool for your organization enables you to maximize productivity while minimizing costs and delays.
Leizel Estrellas is a content writer and researcher for SafetyCulture. Her academic and professional training as a researcher allows her to write meaningful articles that create a lasting impact. As a content specialist, she strives to promote a culture of safety in the workplace through accessible and reader-friendly content. With her high-quality work, she is keen on helping businesses across industries identify issues and opportunities to improve every day.