Published 8 Jul 2022
What is CCTV Maintenance?
Closed-circuit television or CCTV maintenance is a preventive measure to ensure that surveillance equipment is operational. It is performed by security and facility teams to pre-identify defects and damages to avoid substandard performance and expensive damage costs.
A CCTV Maintenance Checklist Log is used to ensure surveillance cameras are in good working condition. This template can be used by security teams to record and report any defects identified. The template has been built to guide the inspector to perform the following:
- Evaluate the physical condition of camera, wiring and control equipment
- Take photo evidence and detailed notes of any defects found
- Document required repairs and send an in-app notification to the relevant contact
- End inspection with a digital signature and timestamp to validate record of inspection
The completed sample report below provides an example of the type of CCTV maintenance reports that can be generated instantly using the iAuditor mobile app.
This article briefly discusses:
- The importance of performing CCTV maintenance;
- How often CCTV maintenance checks should be conducted;
- Technology to help you conduct efficient CCTV maintenance checks; and
- Free downloadable CCTV maintenance checklist templates
CCTVs help keep businesses’ property and employees safe and secure, but they require regular maintenance to be effective. CCTV maintenance is performed to achieve three core objectives:
- Ensure surveillance equipment works: physical and visual checks are performed to identify operational defects. Early detection saves both time and money.
- Blind spots are identified: system setups should change as focus areas change. Regular checks can help identify blind spots and points of risk for building security.
- Accurate recordkeeping: serves as a record to support insurance claims in the event of incident and damage.
In general, the frequency of CCTV maintenance activities are subject to the quality and age of the CCTV system, but it is often recommended that these be scheduled at least annually. Further, CCTV owners are also advised to consult with CCTV professionals on how they can perform monthly routine checks on their own to identify potential defects early on and minimize the risk of costly repairs or replacements; owners can use a customized CCTV maintenance checklist to help with their monthly checks and improve the lifespan of their CCTV units.
CCTV camera maintenance inspections are performed anywhere between daily and monthly, depending on specific security requirements.
CCTV maintenance checklists and logbooks are tools used to instruct and document these inspections. A CCTV maintenance checklist generally captures the following:
- Visual and physical condition of the camera, wiring, and control equipment;
- Any physical defects found;
- Assessment of focus areas and blind spots; and
- Signature, date, and time of inspection to verify maintenance checks
Using Mobile Applications to replace your CCTV Logbooks
Paper-based CCTV maintenance checklists and logs are burdensome for security teams to gather and keep records of. The inability to take photos makes identifying repair work challenging. Tracking completed inspections and repair work is painful and losing paperwork can place future insurance claims at risk.
iAuditor by SafetyCulture can replace your CCTV checklists and logbooks into one powerful mobile application. Perform paperless CCTV inspections, take unlimited photos of equipment and surrounding sites and automatically save all records securely online.
To save you time, we have built 3 CCTV Maintenance Checklist Templates you can download and use with the iAuditor mobile app. All templates are 100% customizable and free to use:
Featured CCTV Maintenance Checklists
A CCTV annual compliance audit is used to ensure “fit for purpose” was carried out for all CCTV cameras installed in a workplace. This template can be used by security and facilities management teams on an annual basis to inspect CCTV sites. Use this template to guide an inspector to perform the following:
- Evaluate CCTV site and add notes to specify the reasons for unsatisfactory answers
- Confirm the purpose of the scheme and justify the amendments made
- Record the number of data access requests and complaints received within the previous 12 months
A CCTV data access release form must be completed by security teams in the event a law enforcement officer requests access to CCTV footage for the purposes of crime prevention and detection. Perform the following key steps when completing the form:
- Record a description of the footage being requested
- Capture all contact details and verification information of the officer making the request
- Take photo evidence of any identification
- Capture electronic signatures from the relevant officer and persons making the request