Solutions

Incident Management

With better visibility and traceability of workplace incidents, organizations can get to the root cause of workplace trends, learn how to anticipate areas that need attention and continuously improve everyday.

1

Incident Capture

Capture incidents in seconds so teams can report what’s happening anytime, anywhere with Issues.
Incident Capture
2

Incident Notification

Communicate incident details and alert key players with automated workflows based on customizable categories with Issues.
Incident Notification
3

Investigation

Launch category-specific incident investigations to capture further detail and record the learning with Templates.
4

Plan & Assign Corrective Actions

Raise corrective actions within investigation reports and collaborate to resolve them with Actions.
Plan & Assign Corrective Actions
5

Analyze the Incident Data

Viualize incident data in custom dashboards, spot trends and start responding proactively to areas that need attention.
Analyze the Incident Data
6

Communicate Improvements and Learnings

Alert teams to process changes or updates in response to an incident with Heads Up.
Keep up best practice with refresher trainings, work instructions or SOP’s within EdApp.
Communicate Improvements and Learnings

“Right away we know there’s an issue. It’s instant notification as soon as an issue comes up and that’s helped save a lot of time from having to investigate and dig into what the problem was.”

Alex Keimach, Quality & Engineering Manager

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See how SafetyCulture can help manage your incidents and so much more

Operational efficiency starts with SafetyCulture (formerly iAuditor)